Access Statement
Please find outlined below information we hope will ensure you enjoy your visit at Banister Guest House regardless of whether your life is affected in some way by a medical condition, disability, impairment, or specific learning difficulty.
Prior to your arrival
Enquiries and reservations may be made by phone or email.
Should you require a taxi to the hotel from Southampton Central Station (10 minute drive) or Southampton Airport (15 minute drive), we use several reliable companies and can give you their contact details. They do have vehicles suitable for wheelchairs if required.
Directions to us can be found on our website.
On arrival at the hotel
We have a designated disabled parking area at the front of the hotel along with ample additional car parking.
Entrance to the hotel is by way of one step or a gentle slope that is suitable for a wheelchair.
We are more than happy to help you with your luggage.
Reception area
Wooden floor suitable for wheelchairs
Reception is on one level
Public areas
Our corridors are well lit and carpeted.
The breakfast room is carpeted on one level and is accessible from the front entrance and some bedrooms.
Toilets
A toilet is situated on the ground floor in the reception area and is accessible from the breakfast room.
The fire alarm system is bells and does not have flashing lights. Assistance is given if evacuation is necessary.
Accommodation
Many rooms are located on the ground floor.
We do not have adapted bathrooms and grab rails are not in the bedrooms as standard.
Additional information
Service dogs (only) are welcome.
A small refrigerator is available on request for medication.
We are able to use the front doors in the event of evacuation. The bells will ring continuously if evacuation is needed. If you require assistance for evacuating please notify us on arrival.
We have tried to be as accurate as possible and have included as much details as we can in our Access Statement, however we welcome your feedback to continuously improve on the information we provide. If you require further assistance please call 023 8022 1279.
Please find outlined below information we hope will ensure you enjoy your visit at Banister Guest House regardless of whether your life is affected in some way by a medical condition, disability, impairment, or specific learning difficulty.
Prior to your arrival
Enquiries and reservations may be made by phone or email.
Should you require a taxi to the hotel from Southampton Central Station (10 minute drive) or Southampton Airport (15 minute drive), we use several reliable companies and can give you their contact details. They do have vehicles suitable for wheelchairs if required.
Directions to us can be found on our website.
On arrival at the hotel
We have a designated disabled parking area at the front of the hotel along with ample additional car parking.
Entrance to the hotel is by way of one step or a gentle slope that is suitable for a wheelchair.
We are more than happy to help you with your luggage.
Reception area
Wooden floor suitable for wheelchairs
Reception is on one level
Public areas
Our corridors are well lit and carpeted.
The breakfast room is carpeted on one level and is accessible from the front entrance and some bedrooms.
Toilets
A toilet is situated on the ground floor in the reception area and is accessible from the breakfast room.
The fire alarm system is bells and does not have flashing lights. Assistance is given if evacuation is necessary.
Accommodation
Many rooms are located on the ground floor.
We do not have adapted bathrooms and grab rails are not in the bedrooms as standard.
Additional information
Service dogs (only) are welcome.
A small refrigerator is available on request for medication.
We are able to use the front doors in the event of evacuation. The bells will ring continuously if evacuation is needed. If you require assistance for evacuating please notify us on arrival.
We have tried to be as accurate as possible and have included as much details as we can in our Access Statement, however we welcome your feedback to continuously improve on the information we provide. If you require further assistance please call 023 8022 1279.
Banister House is situated close to the city centre and there are a good selection of restaurants, pubs, bars and take-aways nearby. A list of some of these is kept at reception.
You are welcome to bring in or order take-aways. It is suggested that you use the dining room where we have a television and can supply plates and cutlery to make your meal more enjoyable. This facility is available until 8:00 pm.
You are welcome to bring in or order take-aways. It is suggested that you use the dining room where we have a television and can supply plates and cutlery to make your meal more enjoyable. This facility is available until 8:00 pm.
Facilities
* Credit cards accepted
* Euros accepted
* French spoken
* Free wireless internet access
* Direct dial telephones from rooms
* Faxing can be arranged
* Hairdryers available
* Iron and board available
* Payphone
* Garage available for cycles
* Same-day laundry service
* Credit cards accepted
* Euros accepted
* French spoken
* Free wireless internet access
* Direct dial telephones from rooms
* Faxing can be arranged
* Hairdryers available
* Iron and board available
* Payphone
* Garage available for cycles
* Same-day laundry service
Tel: +44 (0)23 8022 1279
Email: info@banisterhouse.co.uk
Email: info@banisterhouse.co.uk
Banister House, 11 Brighton Road, on Banister Road, Southampton, SO15 2JJ, Telephone: 023 80 22 12 79
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